

You can also email Communications Planning and Implementation. Before making your decision, we recommend you contact UITS Telecom: at IU Bloomington, call 81 option 3 at IUPUI, call 31 option 3. If you want others to see you in videoconferencing, you'll also need a webcam. To use the voice communication capabilities of UniCom, you'll need a headset, or a phone optimized for Skype for Business "qualified" devices may not be fully supported.
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VoIP phones will transmit the location correctly if used in the location where they were installed. To be activated for the UniCom service, you need to read and agree to the IU Emergency 911 Acknowledgment Statement explaining this (IU Exchange login required). (UniCom Basic users can only call other UniCom users by name, and thus cannot use UniCom to dial 911.) If you're somewhere else, it's better to use a cell phone or any available landline to call 911. Therefore, if you use your UniCom client to dial 911, the location reported to emergency responders will be your office. If you're a faculty or staff member using UniCom Enterprise Voice, you can use your UniCom client (Skype for Business) to make phone calls from remote locations as well as on campus, and these calls will use your office phone number, no matter where you are. If you still cannot identify your IT Pro, call the UITS Support Center at 81 (Bloomington) or 31 (Indianapolis). To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People.
